WOW! CATALINA AQUARIUMS SENT ME THE WRONG LIGHT FIXTURE!!!

TheFishBoss97

TheFishBoss97

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Feb 12, 2011
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I can't believe it, I ordered with CATALINA AQUARIUMS and they send me everything wrong.( I am never buying anything from catalina again):shocked:

What I ordered.......
1.) 4X54 T5 HO Black Solar perf. top fixture with HIGHEST quality advanced ballast

2.) Splash Guard Kit

3.) Mounting Legs

4.) Extra Switch and Cord Built in

What I get.................
1.) Cheaper 4X54 T5 HO Solar fixture(without perf. top with heat sync design, without HIGHEST quality advanced ballast)

2.) NO SPLASHGUARD KIT

3.) Mounting Legs(the only right thing that I recieved)

4.) Extra Switch and Cord(yes but on wrong fixture)

I am so mad:rant2: at CATALINA for messing this up, Now my plans for everything r messed up.
I was planning on going to the LFS 2day and buying the plants/fish, but now I have 2 wait until I return the wrong product and receive the correct one(which will take about 2-3 weeks).
:(
 
Lab_Rat said:
Crap happens, are you giving them a chance to make it right before bashing them publicly?
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I know, but how could they send all the wrong items. I have to wait until Monday cuz u can only call them during 9am-3pm mon-fri.
My dad will have to call. I was planning to plant this weekend, and it does mess up my plans cuz I am going to Hawaii for a week next week since I have no school, and I won't be able to have the fixture ship by then since it will take 2-3 days to return, and 2-3 days to ship the right fixture.
 
Mgamer20o0 said:
shouldnt take 2-3 weeks they are based in ca. ill agree with lab things happen..... as long as they are correcting their mistake not too much harm done. you can still get the fish.
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I cannot get the fish cuz I am not going to put them in a tank with just 1 giant anubias in it. I have to buy plants, etc.
 
TheFishBoss97 said:
I know, but how could they send all the wrong items. I have to wait until Monday cuz u can only call them during 9am-3pm mon-fri.
My dad will have to call. I was planning to plant this weekend, and it does mess up my plans cuz I am going to Hawaii for a week next week since I have no school, and I won't be able to have the fixture ship by then since it will take 2-3 days to return, and 2-3 days to ship the right fixture.
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If you're going to Hawaii for a week then it's better to wait until after you get back before adding things. Not smart to make major changes to a tank then take off for a week. It's probably in your favor you have to wait til after you get back.
 
Lab_Rat said:
If you're going to Hawaii for a week then it's better to wait until after you get back before adding things. Not smart to make major changes to a tank then take off for a week. It's probably in your favor you have to wait til after you get back.
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I am not making major changes, I just set up this tank1 week ago.
 
Going from no fish to having fish in a tank qualifies as a major change.
 
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