What to do when your new fish dies?

[mgforum]

Just wondering what is the right approach to a pet store when you buy several fish of the same species and one dies within a couple of days?

Is it ok to ask for another or for a discount?

Or do you blame yourself for not inspecting the frailty of the fish in the first place?

I am beginning to be able to pick them after a couple of issues with two shops.

 

[hitman12131976]

I would just take the dead fish back. If it has been a couple of days, they will give you a refund or exchange, granted that you have the reciept.

Also, don't forget to take a water sample of your tank water as they want to make sure that your tank water is okay for the fish.

 

[Que]

Ditto

Q

 

[ct-death]

Don't add the water sample in w/ the fish! ;o

 

[jessicar613]

Check your receipt, usually the return policy is printed on it. Around here you have to bring in the dead fish (but ime they never look at it )and sometimes a water sample, in a seperate container.

 

[Weezer]

Check your receipt, usually the return policy is printed on it. Around here you have to bring in the dead fish (but ime they never look at it )and sometimes a water sample, in a seperate container.

Yep......:dance2:

 

[davexstumpe]

i know most chains like petco and petsmart have something like 15 day gaurantees on livestock, as long as you bring in a sample of water.

my problem is the best store around here(practically has everything you could want) doesnt offer any gaurantee, so you gotta take your chances.

 

[mgforum]

Water check done same time as purchase

Also, don't forget to take a water sample of your tank water as they want to make sure that your tank water is okay for the fish.

I had a water check that day, Nitrates up slighty, zero ammonia and high hardness as these new "lyre tail swords", of which one died, were sharing a tank with some Electric Yellow "Cichlids". I asked questions and was told this would be fine for the new Swords.

Bummer, I have already bin'd the fish! No taking her back to the shop.

Though, I will have a chat with the aquarium shop people. Thanks for the advice. :dance2:

 

[hitman12131976]

Don't add the water sample in w/ the fish! ;o

Yep, forgot to mention that.

 

[fballguy]

I have been lucky, I have never had a fish that didn't acclimate well, so I have never had to take a dead fish back. I hope I never have to. *knocks on wood*