Shipping Problems- Need input from experienced shippers

milesalive

AC Members
Apr 22, 2009
190
0
16
35
Kalamazoo,MI
I shipped a package out on the 16th and it has not been delivered yet it is 6 cichlids it was shipped priority mail. I called the post office they said I cant do anythign until monday then I can report it lost in transit. Im pretty sure these fish have perished or are close. What do I do so that I can fix this for the customer and I dont wnat to take a losss on the shipping but at the this point I will gladly lose the price on the fish?

http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do

Tracking Number

0309 0330 0001 6194 5864


Miles
 
I ship UPS ground - mainly because of the ability to track the package. I was able to catch one that would not have been delivered because of an error in the address. It isn't that expensive - usually $16 or under and it is a 2 day ship almost anywhere east of the Mississippi River for me (I am in KY). It is a 1 day ship to anywhere in KY and almost all of OH. Might want to check them out. I do use kordon breather bags - so longer ship times are possible (I have had successful shipments to CO, TX - 3 day ship times and 1 to Las Vegas - 4 day ship time.

Just an alternative to consider,
 
You will need to contact the Post Office and have them put a tracer on the package. If it can not be located, you will be given the opportunity to get your shipping back. Priority Mail is not guaranteed in 2-3 days, that is what they say the package SHOULD get there in. The only method of shipping with USPS that guarantees the time in transit is Express. So if the package gets there eventually, you can not recoup your shipping costs.
 
miles your earlier post said it has been delivered according to the delivery confirmation.. so which is it?

never mind i just looked it up that was just when the post office got it
 
sorry not delivered just that the tracking says recieved by the p. o.
 
if it has been recieved by the P.O. then there really isnt much you can do...that can mean anything from the package waiting to be picked up to waiting to be delivered. if the package has been sitting in the post office for three or four days waiting to be picked up by the person who ordered the fish, that is their problem, not yours.
 
no the pakcage hasnt left the p. o. I dropped it off at by delivery confermation which could mean they lost it or any other wonderful things?
 
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